We want you to know exactly how your personal information is handled when you use our platform. This page explains what data we collect, why we collect it, and how we keep it safe for every player in the Philippines.
Last updated: June 2025 | Applies to all registered users in the Philippines
When you register and use inplay casino, we collect certain personal information that is necessary to operate your account and deliver a safe gaming experience. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals in Philippine pesos. We also collect technical data such as your device type, IP address, browser version, and session activity logs — this helps us detect unusual behaviour and protect your account from unauthorised access. If you contact our support team, we may retain records of that communication to improve our service and resolve any follow-up issues. We only collect information that is genuinely needed; we do not ask for data that has no clear purpose in relation to your use of the platform. All collection is done transparently, and you will always be informed if we need additional documentation for identity verification purposes.
The information we collect is used primarily to create and manage your account, process your deposits and withdrawals in Philippine pesos, and ensure that your gaming activity on inplay casino runs smoothly. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform — these communications are essential and cannot be opted out of while your account remains active. Your session and device data helps our security systems identify suspicious login attempts and flag any activity that does not match your usual patterns, keeping your account protected at all times. We may also use anonymised, aggregated data to understand how players in the Philippines interact with our platform, which helps us improve the overall experience for everyone. We do not use your personal data to make automated decisions that would significantly affect your account without human review. Any use of your data beyond what is described here will only happen with your explicit consent, and you will always be informed before that occurs.
We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — this is a firm commitment we make to every player on our platform. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors that handle your PHP transactions, identity verification partners, and fraud prevention services. These providers are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In some cases, we may be legally required to disclose information to regulatory authorities or law enforcement agencies in the Philippines if we receive a valid legal request. We will always aim to notify you of such disclosures where we are legally permitted to do so. Outside of these specific circumstances, your data stays within the inplay casino platform and is not accessible to unrelated third parties.
We apply industry-standard security measures across all parts of the platform to protect your personal and financial information from unauthorised access, loss, or misuse. All data transmitted between your device and our servers is encrypted using secure protocols, so your login credentials and payment details are never exposed in transit. Our internal systems are access-controlled, meaning only authorised personnel with a legitimate need can view account data, and all access is logged and audited regularly. We conduct periodic security reviews and vulnerability assessments to ensure our defences remain up to date against evolving threats. You also play an important role in keeping your account secure — we strongly recommend using a unique, strong password and enabling any available two-step verification options. If you ever suspect that your account has been accessed without your permission, please contact our support team immediately so we can take swift action to protect your information.
As a registered player on inplay casino, you have the right to request access to the personal data we hold about you at any time, and we will provide a clear summary of that information upon request. You may also ask us to correct any inaccurate details in your account, and we will update our records promptly once your identity has been verified. If you wish to close your account and have your data deleted, you can submit a request to our support team — we will process this in accordance with our data retention obligations and applicable Philippine regulations. You have the right to object to certain types of data processing, and in some cases to request that we restrict how your data is used while a concern is being investigated. We will respond to all data rights requests within a reasonable timeframe and keep you informed of the outcome. If you feel that your rights have not been respected, you are entitled to raise a complaint with the relevant data protection authority in the Philippines.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make significant changes, we will publish the updated version on this page with a revised date, and registered users may receive a notification via email or an in-platform alert. We encourage you to review this page periodically so that you are always aware of how your information is being handled. Continued use of the platform after any update is published constitutes your acceptance of the revised policy. If you have questions about any changes or would like clarification on a specific point, our support team is available to help at [email protected]. We are committed to being transparent about how we manage your data, and we welcome any feedback that helps us improve our privacy practices for players across the Philippines.
Our support team is ready to help with any data-related concerns. You can also visit our FAQ page for quick answers, or head to your account to review your current settings.